1. Who We Are 

Our website address is: https://zenithfabrics.com . 

2. Information We Collect

A. Inquiries and Quotes

When visitors submit an inquiry via our “Partner with Our Factory” or “Contact Us” forms, we collect the data shown in the form fields. This typically includes your Name, Job Title, Company Name, Email Address, Phone Number, and your detailed Message/Requirements. This information is collected to facilitate business communication, generate customized quote proposals, and process sample requests.

 

B. Comments 

If visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with automated spam detection.

C. Media 

If you upload images related to your design or project specifications to the website (e.g., in a secure inquiry section), you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the public areas of the website can download and extract any location data from images on the website.

D. Cookies (Cookies)

We use cookies to enhance your browsing experience and analyze site traffic.

  • Convenience Cookies: If you submit an inquiry or register an account on our site, you may opt-in to saving your name, email address, and company in cookies for your convenience, which will last for one year.

  • Session Cookies: If you visit our login page (for B2B portal or registration), we will set a temporary cookie to determine if your browser accepts cookies. This cookie is discarded when you close your browser.

  • Login Cookies: When you log in, we set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you log out, the login cookies are removed.

 

3. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., product demonstration videos from YouTube, industry reports, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the source website. These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that external website.

 

4. Who We Share Your Data With

Your data is primarily used by Zenithfabrics’ sales, technical, and logistics teams to fulfill your order or service request.

  • Legal Compliance: We may disclose your information if required to do so by law or subpoena.

  • Spam Detection: Visitor inquiries may be checked through an automated spam detection service.

  • Data Transfer: If you request a password reset, your IP address will be included in the reset email.

 

5. How Long We Retain Your Data 

Inquiry and Order Data: We retain the information collected via inquiry forms, registration data, and communication records for as long as necessary to manage our business relationship with you (e.g., for future re-orders, service records, and accounting purposes), or until you request its deletion.

Registered Users: For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

 

6. What Rights You Have Over Your Data 

If you have an account on this site, or have submitted an inquiry, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., invoices and shipment records).