Privacy Policy
At Zenithfabrics, we respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, email communication, and business inquiries.
This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what rights you may have regarding your personal data.
Our website address is: https://zenithfabrics.com/.
Information We Collect
When you contact us through our website, inquiry forms, email, or other communication channels, we may collect the information you choose to provide, including:
- Your name
- Company name
- Email address
- Phone number or messaging contact, if provided
- Country or region
- Project requirements, product interests, artwork, reference images, or sample information
- Any other information you voluntarily include in your inquiry
We may also collect basic technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general usage data. This information helps us maintain website security, improve user experience, and understand how visitors use our website.
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Responding to your inquiries and business requests
- Providing quotations, product information, fabric development suggestions, or sample support
- Communicating with you about custom embroidery, jacquard weaving, digital printing, or other textile projects
- Improving our website, services, and customer communication
- Maintaining website security and preventing spam or misuse
- Keeping reasonable business records related to inquiries, quotations, orders, and customer communication
We do not sell your personal information.
Contact Forms and Business Inquiries
If you submit a contact form or send us an inquiry, the information you provide will be used to respond to your request. This may include discussing your fabric requirements, sample development, MOQ, production feasibility, pricing, delivery, or other business matters.
Please do not submit confidential designs, trade secrets, or sensitive personal information unless it is necessary for your inquiry. If you send artwork, reference images, or project files, we will use them only for communication and evaluation related to your custom fabric project.
Cookies
Our website may use cookies and similar technologies to improve website functionality, remember basic preferences, analyze website traffic, and support security features.
Cookies are small files stored on your device. You can choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
If we use analytics or marketing tools, those tools may set cookies or collect usage information according to their own privacy policies.
Analytics and Third-Party Services
We may use third-party services such as website analytics, spam protection, hosting services, security tools, or communication tools to help operate and improve our website.
These third-party service providers may process limited technical or usage data on our behalf. We use such services to understand website performance, protect the website, prevent spam, and maintain reliable communication with visitors.
Where applicable, these third-party services process data according to their own privacy policies and service terms.
Embedded Content and External Links
Pages or articles on this website may include external links or embedded content from other websites, such as videos, images, maps, reports, articles, or third-party resources.
Embedded content from other websites behaves in the same way as if you visited those websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with their content.
We are not responsible for the privacy practices of external websites. We recommend reviewing their privacy policies before providing any personal information.
How Long We Retain Your Information
We retain inquiry and communication records for as long as reasonably necessary to respond to your request, provide services, manage business communication, comply with legal obligations, resolve disputes, and maintain business records.
If your inquiry leads to a quotation, sample development, order, or long-term business relationship, we may retain relevant communication and transaction records for business, accounting, quality control, and customer service purposes.
How We Protect Your Information
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Who We Share Your Information With
We may share necessary information with trusted service providers or business partners only when required to operate our website, respond to your inquiry, provide services, arrange sample development, process orders, or support business communication.
For example, we may share limited information with website hosting providers, email service providers, analytics providers, logistics partners, or production-related partners when necessary for business operations.
We do not sell your personal information to third parties.
International Data Transfers
As an international B2B fabric supplier, we may communicate with customers, suppliers, service providers, or business partners in different countries or regions. Your information may be processed or stored in countries outside your own country, depending on the services and communication tools used.
We take reasonable steps to ensure that personal information is handled securely and in accordance with this Privacy Policy.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to certain processing, or request that we limit how we use your information.
To make a privacy-related request, please contact us using the contact details provided on our website. We may need to verify your identity before responding to your request.
Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, or privacy practices. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our website contact page:
https://zenithfabrics.com/contact/
Effective Date: June 2026
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